2905 San Gabriel, Ste 306, Austin, TX 78705

Mon-Thu: 8:00AM - 4:30PM

Fri: 8:00AM - 4:00PM

Closed daily for lunch: 11:50AM - 1:00PM

New Patients

Dr. Counts - Austin

To better serve you, please fill out our New Patient History Form prior to your first visit. The forms may be emailed to info@drcounts.com or printed out and brought in with you to your first appointment.




Medicare Patients

Medicare patients are seen by private contract only. You can find more details here.

In Case of Emergency

In a true emergency call 911 or proceed to the nearest hospital.

For urgent care during office hours (8-4:30 M-Thursday and Friday 8-4), contact our offices before 9 am and we will make every effort to schedule a same-day appointment for you. If we feel you have a serious condition, we may advise you to visit the nearest hospital.

After hours (5 pm- 8 am and weekends) call our office at 512-474-2772 or Medlink directly at 512-323-5465 for advice on managing your urgent health issue.

Prescription Refill

For refill requests, please contact your pharmacy directly.

Patients must be seen annually for proper medication management and care. Depending on your case, additional office visits may be necessary. This will be determined by Dr. Counts and/or his medical staff.

If you need financial assistance to help pay for medications please contact the Partnership for Prescription Assistance (1-888-477-2669), to check for eligibility.

Fingertip Formulary - This is a simple-to-use tool that allows you to determine drug coverage for health plans in your area. Simply select a drug (or drug class) and a health plan(s).